FAQ
Where are you based?
We're proudly based in the United States.
How does shipping work?
JBD Signature partners with Amazon to fulfill all of your orders in a timely and safe manner.
This means that your order is shipped from one of Amazon's 175 fulfillment centers - Wow! Because of this, we can offer Fast and Hassle-Free shipping to our customers.
If this sounds like a great deal, you're not alone! All orders are backed by our no questions-asked 100% Satisfaction Guarantee - if you don't love your JBD Signature items, we'll refund your order.
What if I want to return something?
No worries! Contact us right away and we'll help guide you through the process. We stand by our products - that's why we offer returns for 30 days after you purchase your item.
How do I contact you?
Send us any inquiries on our Contact us page, and we'll get back to you as soon as we can.